Field Service Book for Coffee Machines

SERVICE ON TIME

No more guessing when a machine needs service.

Every week, BibeCoffee checks how much coffee and water each machine has used since its last service, and how many days have passed. The machines that are due arrive in your inbox, with location, model and serial number, so your technicians know exactly where to go next.

Busy machines are serviced sooner, quiet machines later, and none is forgotten. Built for roasters, distributors, coffee chains and service partners who look after machines in many locations.

FROM CALENDAR TO REAL USE

THE BENEFITS OF A DATA-DRIVEN SERVICE BOOK

Service by
real use

Machines are flagged by the coffee and water they actually used, not by a fixed calendar.

Fewer
breakdowns

Service happens before wear and scale turn into a call-out, a leak or a machine out of order.

Lower
service costs

No wasted visits to machines that barely worked, and a clear list to plan the week's routes.

Service by coffee used

A machine is flagged when the coffee it has brewed reaches your limit, set per group.

Set the kilos of coffee per group between two services
Choose when to be warned, for example at 80% of the limit
Two- and three-group machines get limits that match their workload

Service by water used

Water use since the last service is measured from the machine's flow meter. When it nears your limit, the machine joins the list, ahead of scale build-up and leaks.